PUBLISHER
The accessible website, as found specifically at www.hoteldaubusson.com (hereinafter referred to as the ‘Site’) is published by the company Aubusson, a company incorporated under French law and registered with the Registre du Commerce et des Sociétés de Paris under number 490 754 249, and the head office of which is located at 33 RUE DAUPHINE 75006 Paris; (hereinafter referred to as the ‘Hotel d'Aubusson’). Publication director: Nicolas Guipet
The Site is hosted by the company Agence WEBCOM, 83 Rue Saint Honore, 75001 Paris; telephone number: +33 (0) 1 83 56 95 62.
Access to the Site is obtained and the use of its contents is made in the context of the terms of use described below.
Accessing and browsing the Site indicates the unreserved acceptance by the user of the following specifications:
INTELLECTUAL PROPERTY
The Site as a whole, as well as each of the elements of which it is comprised (in particular, texts, diagrams, trees, software, animations, images, photographs, illustrations, videos, graphic or editorial representations, logos, etc.) are intellectual properties protected by the Code de la Propriété Intellectuelle (the French corpus of law relating to intellectual and industrial property) and any other applicable international law.
Hotel d'Aubusson is solely entitled (directly or through the permissions granted by licences or other forms of authorisation) to use the elements comprising the Site, domain names, brands, models, etc. as well as the images and editorial contents that are reproduced there.
The use of all or part of the Site, including downloading, reproduction, transmission, representation or dissemination, for purposes other than the consultation and use of the Site in a personal and private capacity by the user for a non-commercial purpose is strictly forbidden. Violation of these provisions exposes the author to the penalties provided by the Code de la Propriété Intellectuelle in matters of infringement of copyright and trademark law, and the Code Civil (the legal code of the French civil legal system) in matters of civil liability.
The creation of any hypertext link to any of the web pages or elements of the Site is prohibited without the prior written consent of Hotel d'Aubusson, and such authorisation may be revoked at any time. Any content, website or other hypertext link to the Site or to any of its component elements are not under the control of Hotel d'Aubusson and therefore Hotel d'Aubusson declines all responsibility (including editorial) regarding access to these sites and their content.
AVAILABILITY OF THE SITE
Hotel d'Aubusson endeavours, as far as possible, to permanently maintain user access to the Site, but is under no obligation to do so. Hotel d'Aubussonmay therefore interrupt access to the Site, especially for reasons of maintenance or updating, or for any other reason, including technical or editorial, and without giving prior notice or information to users, and the Hotel d'Aubusson cannot be held responsible for the consequences of these interruptions both with regard to Internet users and to any third party.
Furthermore, Hotel d'Aubusson cannot be held responsible if Internet users are unable to access all or part of the Site due to any technical defect or any problem including, but not limited, to:
failure and / or congestion of the internet,
a failure of one or more Internet service providers (ISPs),
a human or electrical error,
any malicious intervention,
any software or hardware malfunctions,
a case of force majeure.
RESPONSIBILITY
Hotel d'Aubusson endeavours to ensure to the best of its ability the accuracy and currency of the information on the Site, the content of which it reserves the right to modify at any time and without prior notice.
However, Hotel d'Aubusson cannot guarantee the accuracy, currency, precision and completeness of the information provided on the Site, and this information does not constitute a guarantee or a commitment on the part of Hotel d'Aubusson with regard to Internet users. In particular, Hotel d'Aubusson cannot be held responsible for:
any imprecision, inaccuracy or omission of said information;
any damage resulting from an intrusion made by a third party that results in a modification of said information;
and, more generally, any damages, direct or indirect, whatever the causes, origins, natures and consequences, related to the access (or the impossibility of accessing the Site), the content, use of the Site and / or credit given in regard to any information obtained from the Site.
COOKIES
A cookie is a data file sent from a website and placed on the user’s computer or on any other device by the user’s web browser while the user is visiting said website. Hotel d'Aubusson uses cookies to allow users to share content on social networks, to present users with advertising offers suited to their preferences, to determine which pages of the Site have been visited by the user and how often, to make the Site more user-friendly and to offer the user adapted and personalised services during their next visit to the Site.
To disable cookies, we invite users to click on the ‘help’ tab of their browser or read the information that comes with their browser software.
The following instructions indicate how cookies can be disabled:
For Mozilla Firefox users:
Choose the ‘Tool’ menu then ‘Options’,
Click on the ‘Privacy’ icon,
Locate the ‘Cookie’ menu and select the options that are best suited to the user’s requirements.
For Microsoft Internet Explorer users:
Choose the ‘Tools’ menu, then ‘Internet Options’,
Click on the tab ‘Confidentiality’ (or ‘Privacy’),
Select the desired level using the slider.
For Google Chrome users:
Click on the wrench icon on the browser toolbar
Select ‘Settings’,
Click on ‘Show advanced settings’
In the ‘Privacy’ section, click on the ‘Content Settings’ tab,
In the ‘Cookies’ section, select the options that are best suited to the user’s requirements.
General terms and conditions of the Hotel
CANCELLATION AND MODIFICATION POLICY
If you have made your reservation on our website or through an online travel agency, you can only cancel or modify your reservation through the link on your confirmation email and according to the terms and conditions of sale.
If you have made your reservation directly with the hotel, all cancellation or modification request must be made in writing either by email or fax.
The cancellation or modification of any reservation is subsequently validated with a confirmation or cancellation reference.
- Cancellation or modification fees
If you have booked an offer with flexible cancellation conditions (BAR, RACK or PACKAGE rates) :
D-3 days before arrival: Cancellation/Modification without charge
D-2 days until 12:00 AM Paris time or No show at the hotel: Cancellation/modification fee of one night
If you have booked a non-cancellable/non-refundable offer (PROMO or SMART rates) :
The full amount of the stay is charged at 100% at the time of booking.
This amount is neither refundable nor exchangeable and the dates of the stay cannot be modified.
TAXES
The rates are displayed including VAT and non including city tax.
ARRIVAL TIME / DEPARTURE TIME
Your room will be available at the reception desk from the time indicated below
Arrival time (from): 15.00 hrs. Departure time limit: 12.00 hrs.
On the day of your departure, you must vacate your room no later than the time indicated above.
Failure to comply with this departure time limit may result in the billing of an additional night.
Early check-in or late check-out must be requested and confirmed with the person in charge of Reception on the day of arrival or departure and may incur additional charges.
It is recommended that you use the "Comments or additional information" box on the booking form or notify us by email to indicate your estimated arrival time, especially if this is before our scheduled arrival time.
PROCEDURE TO FOLLOW ON ARRIVAL
Upon arrival, the guest and all accompanying persons must provide valid ID that corresponds to the name on the room reservation:
- Identity Card or Passport for European Nationals
- Passport for all other nationals.
In addition, the name on the credit card used to make the reservation must match the identification provided and must be presented on arrival IF A DEPOSIT PAYEMENT WAS MADE AT THE TIME OF BOOKING.
If the room has been reserved by a third party, the person present must provide a new credit card in their name and corresponding to their own identification.
Any incidentals (bar, room service, etc.) not included in the rates require a guarantee by credit card or cash deposit - of 200€ per night - which will be requested at the beginning of your stay.
The incidentals will be verified with the customer upon departure.
If a cash deposit was made as a guarantee and no extras have been charged, the amount will be returned to the guest.
Minors are not allowed to stay in our establishment without the presence of a legal guardian.
EXTRA PERSON IN ROOM
An extra bed can be added in some of our Grand Luxe rooms, Duplex-Lofts and Junior Suites on request only.
A supplement of 175€ per night will be added to your bill for an extra person over 11 years old in the room.
Children under 12 and babies will be accommodated free of charge subject to availability and if the room allows it (Grand Luxe, Loft or Junior Suite categories only). The maximum occupancy of our rooms is 3 people, for further information please contact the hotel.
The identity of each person staying at the hotel must be mentioned at the time of booking and must provide a valid ID upon arrival at the hotel.
SPECIAL CONDITIONS FOR GROUPS
From 5 rooms upwards, all reservations are considered as group bookings and therefore special conditions may apply.
PAYMENT AND VALIDATION OF THE RESERVATION
Payments should be made with one of the cards listed below, through our secure web pages or directly at the hotel.
A pre-authorization of the first night's rate can be made by the hotel at the time of booking.
Visa / Eurocard - Mastercard / American Express for guarantee and prepayment
Maestro for payment on site only
PAYMENT AND BILLING CURRENCY
Your invoice will be made out in EUROS, but your credit card may be charged in your currency if your bank allows it (Fintrax system).
NON-SMOKING POLICY
The Hotel d'Aubusson is an entirely non-smoking establishment.
In the event of non-compliance with this policy, the cost of cleaning the room to eliminate tobacco odours, as well as the immobilisation of the room will be charged a 400€ penalty.
INCIDENTS, DAMAGE
The rooms made available to our guests are checked, functional and in good condition. Guests are invited to report any shortcomings immediately to the hotel reception.
In the event of damage, the hotel reserves the right to charge the customer for the cost of repairs or replacement.
PET POLICY
We are happy to welcome dogs if they are well-behaved, clean and small on request only.
An additional charge of 30€ per day per animal in the room will be applied to your bill.
Please note that our four-legged friends are not permitted in the catering areas of the establishment.
PARKING
We inform you that there is a covered car park near the hotel (Parking Mazarine located on 27 rue Mazarine).
Pedestrian access is located in front of the hotel.
The rate is 50€ per 24 hours.
GENERAL DATA PROTECTION REGULATION
The General Data Protection Regulations (GDPR) came into force on May 25th 2018. This regulation was implemented at an European level in order to reform data protection rules in the EU by updating and modernizing existing standards (European directive of 1995).
As part of your relationship with Hôtel d'Aubusson Paris, your personal and/or professional details are currently stored internally at 33 rue Dauphine in Paris on a secure server. None of your information is rented nor sold.
We would like to ensure that you agree that we may keep your contact details and receive information relating to current events and the services we offer (booking confirmation, assistance before, during and after your stay, satisfaction questionnaire, personalised offers).
In case of disagreement, you can exercise your rights of access, rectification, modification, deletion or opposition by clicking on the unsubscribe link at the bottom of this e-mail, by sending us an e-mail to dpo@hoteldaubusson.com or by post to :
Hôtel d'Aubusson 33 rue Dauphine 75006 Paris
FACE AND BODY CARE
We offer massages and facials in our SPA, exclusively reserved for our guests, between 9am and 7pm (time of the last treatment).
MODIFICATION AND/OR CANCELLATION POLICY
If you wish to change or cancel your reservation, please let us know at least 24 hours before your treatment begins. In case of no-show or cancellation less than 24 hours before the treatment, the treatment will be considered used and will be fully charged.
